The terms and conditions are available in Finnish and English.
In case of divergence between the language versions, the Finnish version shall prevail.
General
Company Sixones Oy Ab (1881190-1) sells products to private persons on the website www.fruitcollector.net. All prices shown include VAT. The delivery costs are not included in the price. We reserve the right to price and delivery cost changes.
You can contact us on all matters regarding this webshop and products:
sales@fruitcollector.net
Phone +358 500 111 111
We reserve the right to price changes. We cannot guarantee that the information given on the stock is always accurate. Our liability is always limited to the amount paid for the product(s).
Placing an order
You can order products in our web store by placing products in the shopping basket and paying for them in the web store’s checkout. All orders (products ordered, price and delivery cost) are confirmed via email. To receive a confirmation, you are required to fill in a valid email address. When ordering from our web store you are expected to have acquainted yourself and committed yourself to the terms and conditions valid at the time of purchase.
If the product is out of stock or no longer available, it will usually not be visible in the webshop. If however it still is visible, and ordered, you will receive a note of unsuccessful order in your email.
Paying the products
The products are paid when ordered. You can pay with credit card or directly from your bank account using Checkout and Trustly. See more details below.
Delivery
The deliveries are handled by Logitrail Oy. The deliveries are handled usually at the same day or within max 3 days.
The deliveries are made door-to-door or to the chosen pick up-point.
The delivery costs will be stated after you have chosen a payment and delivery method. We deliver orders as registered or unregistered mail, of which registered mail is trackable with a tracking code.
Current delivery costs to EU countries are
Sweden, Denmark: Pick up: 12,90€, To door: 14,90 €
Other EU countries: 18,90€
Outside EU: 34,90€
Delivery time
Our usual delivery times within Finland are 2-7 days, and in other countries 3-21 days depending on the country, order and delivery method. We are not responsible for delayed deliveries caused by force majeure or any damage due to delayed delivery.
Problem situations with delivery
In case your order has gone missing or has been damaged during delivery, you are required to notify the relevant party or parties stated in the terms and conditions within 14 days. If the order has been missing or damaged during delivery, a complaint must be filed with the carrier company immediately.
Terms for product exchanges and returns
You have a legal right according to the consumer protection law of Finland to exchange products or return your order or part of it within 14 days of receiving the order. The right of return is only applicable to unused, re-sellable products in their original packing. Returning a flawless product is at your own cost.
Before returning it is always best to contact our customer service first at
sales (at) fruitcollector.net
or by phone + 358 500 111 111 (hours 10.00-16.00 Europe/Helsinki UTC/GMT: 3:00 )
If there is something wrong with the product (faulty or parts missing), and you wish to return it or exchange it, please contact us first. We will pay your money back or send you a new one as soon as we have received the faulty product. In this case we will pay for returning.
When returning an order, please attach your name and contact information as well as your bank account number for money refunds.
The returning address is:
Logitrail Oy
Fruit Collector / Sixones Products
Jännekatu 10
20760 Piispanristi
Suomi / Finland
Payments
Note that all below mentioned payment methods may not be available in the webshop.
For payments outside Finland we recommend using Trustly or Checkout’s Visa or MasterCard -payments
Trustly payments
Trustly (the „Service“) is a bank-independent payment solution supporting the execution of transactions from bank accounts in a number of banks in a selection of countries. The Service constitutes a tool which you (the „User“) may use to execute payments through your online banking service in a simplified manner to an online supplier (the „Supplier“) providing you a product or service. The Service consists of an additional interface between the User and the interface of its online banking service designed specifically for the purposes of simplifying your completion of a specific transaction. The User personally carries through and completes all necessary steps for proceeding with a transaction such as logging in to the online banking service, selecting account from which to pay, and signing the transaction. The User will, consequently, have full control over all phases of the completion of a transaction. The Service allows the User to execute a swift and secure bank transfer in a user-friendly interface without the need for any additional software or registration arrangements. The Service may also be used by the User for the purpose of authenticating oneself towards a Supplier, in order to receive a payment.
The Service is not offered by or affiliated with your bank. The Service is provided to you by Trustly Group AB (556754-8655), and our registered office is at Norrtullsgatan 6, 113 29 Stockholm, Sweden, („Trustly“), through the Supplier that you want to transfer funds to or receive a payment from. You can contact us by telephoning our customer service team by writing to us at support@trustly.com. Please read the Terms and Conditions carefully before you begin using the Service. If you do not accept these Terms and Conditions, please do not use the Service or proceed with the intended transaction. By using the Service, you agree to the Terms and Conditions as set forth in this Agreement at the time of the transaction. The Terms and Conditions may be revised from time to time without prior notice and the User must therefore ensure that the terms are reviewed in each case before proceeding with a transaction. In the event of a change of the terms, the revised version will be labelled with a new version number.
Full GENERAL TERMS AND CONDITIONS TRUSTLY https://trustly.com/en/terms-and-conditions
www.trustly.com
Checkout payments
Payment by credit card
Payments by Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard cards are available. Card payments are made safe by Nets SSL-secured payment method. The web shop or Checkout Finland Oy has no access to your card information. No card information is stored in our systems. Verified by Visa and MasterCard SecureCode verification are enabled if active on your card.
Payment by bank
Checkout Finland Oy(2196606-6) transmits the payment to the merchant. You have access to all the Finnish banks‘ payment buttons, which means you can pay with Nordea, OP Bank, Säästöpankki, POP bank, Danske Bank, Handelsbanken, S-Bank, the Bank of Åland and LähiTapiola Bank. The payers account statement will show Checkout Finland Oy as the receiver of the payment. The payment will be transferred to the merchant by Checkout Finland Oy.
This shop uses services provided by Checkout Finland Oy (2196606-6) for card payments. The web shop works as a marketer of products and services, as well as a supplier of products to the customer. The web shop is responsible for the statutory trade-related and self-determined obligations. With credit card payments, the trade is between the client and Checkout Finland Oy. Checkout Finland Oy is responsible for the obligations and claims related to card payments. Checkout is shown on the payers card invoice and transmits funds paid by the customer directly to the merchant.
